1. Our Privacy Policy
BNS Motors respects your privacy and is committed to protecting your personal information.
This Privacy Policy sets out the information we gather, how we use it, how we store it and your rights in relation to your personal data when you use our website or contact us in relation to our services.
Your use of our site signifies your acceptance of this Privacy Policy.
2. Who We Are
BNS Motors is the data controller of the personal data gathered through this website.
We may collect and process some personal information when you contact us, request a quote, book a service or visit our website in order to deliver our services and reply to your questions.
If you have any questions concerning this Privacy Policy or our use of your information, please contact us using the methods given on our website.
3. Information We Gather
We collect personal information only when you agree to offer it to us. This can include:
- Name
- Email address
- Telephone number
- Postcode
- Vehicle information
- Any information you send us in your question or message
When you use our website we may additionally collect limited technical information including:
- Website Activity
- Pages viewed
- Device or browser info
This enables us to enhance the performance of our website and to offer a better customer experience.
4. How We Gather Information
We may collect information when you:
- ✓ Complete a contact or quote form
- ✓ Reach us immediately by phone or email
- ✓ Contact us via the website and send an enquiry
- ✓ Browse or interact with our website
We only collect information that we legitimately need to perform our services or answer to your inquiry.
5. How We Utilise Your Data
We use your information to:
- Answer the questions
- Offer quotes and services
- Get back to you on your request
- Deal with reservations and customer mail
- Enhance our website and services
- Keep company records in house
- Meet legal and regulatory requirements
We may also utilise website analytics to better understand how people use our website and to optimise its performance.
We don’t send marketing emails unless you have opted in to receive them.
6. Legal Basis to Process Data
We only collect personal data if we have a valid legal reason to do so under UK data protection law. This may involve:
- Your agreement
- Performance of a contract or response to a service request
- Our legitimate business interest
- Legal compliance
Where we rely on consent, you have the right to withdraw your consent at any time.
7. Disclosing Information to Others
We don't sell your personal data to other parties.
We may share information as necessary with:
- ✓ Service providers who trust us to run our business or website
- ✓ Professional advisers
- ✓ Regulatory authorities or law enforcement as needed by law
- ✓ Third parties that help us with fraud prevention or legal compliance
Any third parties we engage with are obliged to handle your data securely and lawfully.
8. Cookies & Trackers
Our website may use cookies and other similar technologies to enhance website functionality and analyse visitor activities.
Some cookies are necessary for the website to function properly. We also use third-party cookies that help us analyse and understand how you use this website.
Where necessary we will request your consent to use non essential cookies.
You can adjust your cookie choices via the settings on your browser or other cookie controls that might be available on the website.
9. Data Protection
We take such technical and organisational precautions as are appropriate to protect your personal information against unauthorised access, abuse, loss or disclosure. We do our best to keep your information secure, but no internet system is ever 100% secure.
We do not ask for sensitive financial information on our website unless it is absolutely necessary.
10. Data Storage
We will preserve your personal information only for as long as we need it for the purposes for which it was collected, including for legal, accounting, or regulatory purposes.
When we no longer need your data, we will securely delete or anonymise it.
If we are legally permitted to delete your personal information, we will delete it at your request.
11. Your Rights
Under UK data protection law you have the right to:
- 1. Request a copy of the personal information we hold about you
- 2. Kindly correct the wrong information
- 3. Request deletion of your data under specific situations
- 4. Restrict the usage of your information
- 5. Oppose certain sorts of data processing
- 6. Ask for a copy of your data in a portable format
If you wish to exercise any of these rights, please contact us using the details on our website. We may need to verify your identification before we can process your request.
12. Marketing and Communications
We will only send you marketing materials if you have given us permission.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in the e-mail
- Get in touch with us directly
13. External Links
Our website may contain connections to external third party websites.
We are not responsible for the privacy practices or the content of such external websites. We urge you review their privacy policies before you provide any personal information.
14. Amendments to this Policy
We may update this Privacy Policy from time to time to reflect changes in regulatory requirements, our business operations or website functionality.
Any revised version will be published on this page.
15. Get In Touch
If you have any questions regarding this Privacy Policy or how we manage your personal information, please contact BNS Motors at the contact information on our website.
